Contacts

Thank you for visiting thedukefilm.co.uk. Below you will find everything you need to know about getting in touch with our team.

How to Reach Us

The best way to contact us is by email. Please send your message to [email protected] and include as much detail as possible so we can help you quickly.

What You Can Write About

We welcome messages on a range of topics, including:

• Questions about our content, such as our crypto casino reviews, guides and ratings;
• Corrections — if you have spotted outdated or inaccurate information on our website, let us know and we will investigate;
• Feedback and suggestions on how we can improve our reviews and articles;
• Partnership and cooperation requests from businesses operating in the iGaming sector.

Response Time

We read every message we receive. We usually reply within a few business days, although during busy periods it may take a little longer. We appreciate your patience and ask that you avoid sending duplicate emails about the same issue.

Questions About Your Casino Account

Please note that thedukefilm.co.uk is an independent review website — we are not a gambling operator and we do not run any casinos. This means we cannot help with questions about:

• Deposits and withdrawals;
• Bonuses, promotions or wagering requirements;
• Account registration, verification or closure;
• Disputes about bets, payouts or account balances.

For any of these matters, please contact the customer support team of the casino where you hold your account. Their contact details are usually available on the casino's own website, typically via live chat or email.

Need Help With Gambling?

If gambling is causing you or someone you know any difficulty, free and confidential support is available in Great Britain through GamCare, the leading national provider of information, advice and support for anyone affected by gambling.

You can reach GamCare via the National Gambling Helpline on 0808 8020 133 (free, 24 hours a day, 7 days a week) or visit their website at www.gamcare.org.uk for live chat, forums and self-help resources.

Please remember: gambling should always be treated as entertainment, never as a way to make money. Only gamble with funds you can afford to lose, and make use of deposit limits and self-exclusion tools such as GamStop (www.gamstop.co.uk) if you need them.